Privacy Policy
Last Updated: January 10, 2025
TalkingPets.ai helps you create fun videos of your pets. This policy explains how we handle your data to provide and improve our service. Your privacy is important to us.
Information We Collect
Information You Provide
- Email address (required for account creation and using the service)
- Pet photos and videos you upload or create
- Text you provide for video creation
Technical Data We Collect Automatically
- Device Information: Such as device model, operating system version, and IP address, used for service functionality, troubleshooting, and analytics.
- Usage Data: Information about how you interact with our app (e.g., features used, time spent) via Google Analytics to help us improve our services. Google's privacy policy can be found here.
App Permissions
Camera & Photos Access
To create videos with your pet, our app requires access to your device's camera and photo library. This allows you to:
- Take new photos or videos of your pets directly within the app.
- Upload existing photos or videos of your pets from your library.
These permissions are essential for the core functionality of the app. If you decline these permissions, you will not be able to create pet videos. We only access your photos/videos when you specifically choose them within the app.
How We Use Your Information
- To provide, operate, and maintain our services, including creating talking pet videos.
- To improve, personalize, and expand our services.
- To understand and analyze how you use our services.
- To communicate with you, including for customer service and to provide you with updates and other information relating to the service.
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
Content Sharing
Sharing Your Videos
When you create a video using TalkingPets.ai:
- You will receive a unique link that allows you to share your video.
- Anyone who has this link will be able to view the video.
- You are in control of who you share this link with. Please be mindful when sharing.
Data Storage and Security
Storage and Security Measures
We store your data, including uploaded photos/videos and generated content, on secure servers provided by Amazon Web Services (AWS) located in the United States.
We take reasonable technical and administrative measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
As mentioned, we use Google Analytics to understand app usage. This data is processed according to Google's privacy practices.
Your Data Choices & Deletion
Requesting Data Deletion
You have the right to request the deletion of your personal data associated with your account. You can do this in two ways:
- In-App Request: You can initiate an account and data deletion request directly through your account settings within the TalkingPets.ai application.
- Email Request: Alternatively, email us at coleman@dubbah.co with your deletion request. Please include the email address you used to register for our service to help us locate your data.
Upon receiving your request, we will process it and delete your data within 30 days, unless retention is required for legal reasons or to protect our legitimate interests (e.g., fraud prevention).
Please Note: If you have shared video links with others, those individuals may have saved copies of the videos. We cannot delete copies that are outside of our direct control.
Children's Privacy
Our Policy Towards Children
Our Service is not directed to individuals under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with information, please contact us at coleman@dubbah.co.
Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We may also provide notice through other means, such as in-app notifications, if the changes are material. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
Questions?
If you have any questions about this Privacy Policy, please contact us at coleman@dubbah.co.